A fridge is the one appliance that can't wait. Tell us what it's doing, warm food, ice buildup, a puddle under the crisper, and we'll get someone out today where the schedule allows.
Quick check
Fridge warm, freezer still cold?
Usually a door seal or blocked airflow between the two.
Ice building up at the back?
Often the defrost cycle, not the compressor.
Water pooling under the drawers?
Usually a clogged drain, a quick fix on most visits.
Open a symptom to see what usually causes it and how we track it down. If yours doesn't match, call anyway, most calls are one of these.
Equipment we cover
Common causes
How we fix it
We pull the fridge out and check the coils first, since a dirty condenser is the most common reason a fridge "stops cooling" without anything actually being broken. From there we test the door seal and the evaporator fan, then check the start relay and thermostat if the airflow checks out. We replace what's actually reading out of spec rather than guessing, and run the fridge until the temperature settles before we call it done.
Common causes
How we fix it
We trace the water back from where it's pooling, usually along the defrost drain to the pan underneath. Most of the time it's a simple blockage we can clear on the spot. If the water line fittings are the source we reseat or replace them, and if the door gasket has gone soft we swap it so moist air stops getting in and refreezing where it shouldn't.
Common causes
How we fix it
We listen for where the sound is coming from and when it happens in the cycle, which usually tells us which fan or relay is involved before we open anything up. Fan blades get cleared or replaced, worn bearings get swapped rather than oiled, and if it's just a levelling issue we adjust the feet and check nothing else is touching the cabinets.
Common causes
How we fix it
We clear the ice by hand first so we can actually see what's underneath, then test whether the defrost cycle is running on schedule. A failed heater or timer gets replaced outright. If the cycle is fine we check the door seal and the drain tube, since a tube that's frozen shut just sends the same moisture back into the cabinet every time.
Parts for these makes travel on the van, which is why most visits end in a finished repair rather than a second appointment.
Real jobs, real fridges, from top-freezers to built-ins, across Niagara-on-the-Lake.
Fridge was warm but the freezer was fine, which had me stumped. Turned out it was just a blocked vent between the two. Fixed same day and it's been holding temperature since.
French door fridge, ice maker stopped working. Diagnosed and replaced the valve in one visit.
Had a puddle under the crisper drawer for weeks and just kept mopping it up. Was a clogged defrost drain, fifteen minute fix once he got here.
Side-by-side started clicking every few minutes and never actually cooling. Compressor relay had failed. Told me straight what it would cost before starting.
Called about a built-in fridge running hot behind its cabinet panel. Knew exactly what to check given how little airflow it had.
Our bar fridge in the garage stopped cooling in the middle of a heat wave. Small unit, small job, but he still came out the same afternoon.
Bottom freezer drawer wouldn't close properly and food kept thawing. Replaced the glides, works better than it did new.
Old top-freezer fridge from the nineties, most places would've told us to bin it. He actually knew what part it needed and had one on the van.
Good diagnosis on a noisy fridge condenser fan, fair price. Knocked a star off only because the first appointment got moved, though he did call ahead about it.
Fridge was frosting up badly at the back panel. Turned out to be the defrost heater. Explained the whole thing while he worked, which I appreciated.
Booked online at night not expecting a reply until morning. Someone called first thing and fixed the fridge before lunch.
French door model kept beeping about the temperature. Sensor issue, sorted in one visit with a 90-day warranty on the part.
Send your details and we'll be in touch to confirm a time that works.
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The town is really seven separate communities spread across the peninsula, and we cover all of them. Tell us the street and we'll tell you the earliest slot.
